Niche tennis accessories for better performance
RELIABLE SHIPPING
THROUGHOUT UK
SECURE SHOPPING
AND CHECKOUT
QUALITY GUARANTEE
ON ALL PRODUCTS
FEATURED PRODUCT
TENNIS PRESSUREBALL TUBE
The Most Economical Tennis Ball Saver that keeps tennis balls bouncing like new.
EVERTHING YOU NEED TO KNOW
ORDERING
I RECEIVED A DISCOUNT COUPON, HOW DO I USE IT?
CAN I USE SEVERAL DISCOUNT CODES IN ONE ORDER?
CAN I CANCEL OR CHANGE MY ORDER?
I PLACED AN ORDER BUT NEVER RECEIVED A CONFIRMATION EMAIL?
Our confirmation emails are sent out automatically by our order fulfillment system. If you did not receive this email from us, kindly check your SPAM folder to see if your confirmation email was sent there. Alternatively, contact us and we will gladly resend any documentation.
What is your warranty policy on the PressureBall Tube?
We are so confident in the ability of this product that we have a 6-month warranty on the product. This means the product is free from defects in workmanship and materials, under normal residential use and conditions, for a period of (6) months from the original invoice date.
Warranty of product will be void if you used any hand pump that does not have a pressure gauge on it, if you inflate the tube over 20psi, or if you use an electric air pump to pump up the tube (this includes pumps found at petrol stations and garages). Or if you pierce the tube with any object.
If for any reason that the product fails to work in the agreed terms of use we will replace the product once the product has been returned to us.
PAYMENTS
WHAT PAYMENT METHODS DO YOU ACCEPT?
We accept all major credit cards, Mastercard, Maestro, American Express, Visa, and Stripe as well as PayPal.
WHAT IS THE CURRENCY OF THE STORE? CAN I PAY WITH ANOTHER CURRENCY?
RETURNS
WHAT IF I RECEIVE A DAMAGED / FAULTY PRODUCT?
We are going to need the product back so that we can send it back to the manufacturer to check the product for defects.
WHAT IF I AM UNHAPPY WITH MY ORDER AND WANT TO RETURN IT FOR A REFUND?
We believe in our products and offer a 30-day No-Hassle refund policy. If you're unhappy about your purchase, send us the product and we'll refund your money. For more information about returns, please visit our returns policy page.
SHIPPING
HOW MUCH DO YOU CHARGE FOR SHIPPING?
WHICH SHIPPING METHODS DO YOU USE?
For the UK and Ireland, we ship using Royal Mail. This means you can expect delivery in around 3-4 working days.
HOW LONG WILL IT TAKE FOR MY ORDER TO ARRIVE?
We offer 2-4 day shipping throughout the United Kingdom Mainland (excluding Isle of Man, the Channel Islands, the Isle of Wight, Isles of Scilly, and Scottish Highlands might take longer.)
All orders placed will ship from our premises within 1 business working day. The shipping duration also depends on the destination.
Delays may occur due to Holidays and/or any unforeseen events such as floods or bad weather. If it's been more than the allocated shipping time for your order, contact us so we can check on the delivery status!
HOW DO I TRACK MY ORDER?
We only track orders over the value of £40. Everything else is signed for delivery by Royal Mail. Tracking numbers are included in your shipping confirmation email or SMS.
You may use the below link to track your parcel(s).
HOW DO I KNOW IF MY ITEMS HAVE BEEN SHIPPED OUT?
CAN YOU SHIP TO MY COUNTRY?
If you are in doubt about whether we can ship to your country, please contact us before you order any products.
We are more than happy to be of assistance.
WHERE ARE MY PRODUCTS SHIPPED FROM?
We are a UK based business, all orders are shipped from our premises in the United Kingdom.
CAN I CHANGE MY SHIPPING ADDRESS?
Once you have placed an order, the information goes straight to the shipping department which takes 1 working day to process. After which the shipping email confirmation is sent to the customer. Hence, if you need to make any changes to your shipping address, please contact us within 6 hours of placing the order, and then we might be able to take care of it.
Please ensure that all the information you have provided is correct before submitting your order to prevent losses in mail or other mishaps.
To all customers that provided a different shipping address than their permanent address, we will not be responsible for lost or undelivered parcels and/or if you moved out of the address you provided us.
I TRACKED DOWN MY ORDER AND THE STATUS SAYS RETURNED TO SENDER. WHAT SHOULD I DO?
In the event that the parcel(s) were returned to us, please contact us immediately so we can arrange to send a replacement.
I HAVE A QUESTION ABOUT A PRODUCT OR SHIPPING
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